FAQ
Frequently Asked Questions
1. How can I place a custom shoe order?
- To discuss and place a custom shoe order, please visit our Contact Us page. Fill out the form with details about your customization preferences, and our team will get in touch with you to bring your vision to life.
2. Can I discuss my customization ideas before placing an order?
- Absolutely! Head over to our Contact Us page and share your ideas and preferences. Our team is here to assist you in creating a pair of custom shoes that perfectly reflects your style.
3. How do I inquire about the status of my custom order?
- For updates on your custom order, feel free to visit our Contact Us page and submit your inquiry. Our customer support team will provide you with the latest information on the status of your order.
4. What is the payment process for custom orders?
- Once we have finalized the details of your custom order, our team will guide you through the payment process. You can include any specific questions about payments in your inquiry via the Contact Us page.
5. Can I make changes to my custom order after it's been placed?
- Once a custom order is confirmed, changes may be limited. It's essential to discuss all customization details during the initial communication through our Contact Us form to ensure your satisfaction.
6. How long does it take to complete a custom order?
- The timeframe for completing custom orders varies based on the complexity of the design. Our team will provide you with an estimated timeline when we connect through our Contact Us form.
7. Do you offer international shipping for custom orders?
- Yes, we accommodate international custom orders. Shipping rates and delivery times will be discussed during the customization process via our Contact Us form.
8. What if I have specific questions not covered in the FAQ?
- For any additional questions or concerns, please visit our Contact Us page and submit your inquiry. Our team is here to assist you throughout the entire custom order experience.
Thank you for choosing Kustom Kicks for your personalized footwear needs!